How do I buy on Pikbon?

Open a product, tap I want it, fill in your delivery details and confirm. You pay cash when you receive it, not in Pikbon.

Open a product and tap I want it. Confirm your order: you pay cash when you receive your product.

Before you start

• Log in to your account. You must be 18 or older.
• Get ready your name, your number and your delivery place.
• Write your full number, with the country.

The steps

1. Open the product you want.
2. Tap I want it.
3. Check the product and the price in Your order.
4. Change the quantity with “−” or “+” if needed.
5. Fill in Name for delivery.
6. Fill in Your number (so they can reach you).
7. Fill in Delivery place (area, landmark).
8. Tap Confirm my order.
9. Look for the message Order saved ✓.
10. Tap See my order to follow it.

If it doesn't work

• You land on the login page: log in, then tap I want it again.
• A box is red: fill it in. For the number, write it in full, with the country.
• The network is down: nothing is sent. Tap Try again when it is back.
• You see Out of stock: you can't order this product for now.
• The shop is paused: try again later.

Good to know

• You pay nothing in Pikbon. You pay cash on receipt, to the shop or the driver.
• You agree on the delivery price with the shop. Pikbon adds no fee.
• If you saved your details, you see Your delivery info. Tap Edit to change them.
• To write to the shop before ordering, tap Message seller on the product.
• To buy several products, tap Add to cart on each one.

Frequently asked questions

Do I pay when I confirm my order?

No. Nothing is paid in Pikbon. You pay cash when you receive the product, to the shop or the driver.

Who sets the delivery price?

You and the shop. Pikbon adds no fee. Write to the seller to agree.

Why does WhatsApp open after my order?

The shop chose WhatsApp to continue with you. Your order is already saved in Pikbon.

Can I order without logging in?

No. Log in first. Pikbon is for people aged 18 and over.

See also

• Follow my order
• Message a seller
• Payment
• Delivery
• Buy without a bank card
• Use the cart
• Search for a product
• Pikbon guided tour

Last updated: 2026-10-29