How do I take a delivery as a driver?
Driver: open Deliveries, pick a job in Available deliveries, collect the parcel from the shop and contact the customer.
Open Deliveries, pick a job in Available deliveries, contact the shop, then tap Package picked up once you have the parcel.
You must be a Pikbon driver first.
Steps
- Open Settings and more, then tap Deliveries.
- Tap a row to select it. You can select several.
- Several orders from the same customer? Tap Claim all to select them at once.
- Tap the button at the bottom: “Claim … delivery(ies)”, with the number of jobs you selected.
- Tap Contact the shop to arrange pickup. You can also tap Call.
- Once you have the parcel, tap Package picked up.
- Tap Contact the customer to arrange the handover.
If it doesn't work
- You see “Some deliveries were already taken by another driver. List refreshed.”? Another driver was faster. Pick another job.
- Customer unreachable or address not found? Tap Report a problem (customer unreachable...), then confirm.
- You see “No deliveries available right now.”? There is no job at the moment. Come back later.
Good to know
- The delivery price is agreed with the shop and the customer. Pikbon does not transfer money.
- The order becomes “Delivered” when the customer taps I received my order, or when the shop taps Mark as delivered.
Frequently asked questions
Can I take several deliveries?
Yes. Select several, or tap Claim all for orders from the same customer.
Does Pikbon pay me for the delivery?
No. The price is agreed with the shop and the customer. Pikbon does not transfer money.
See also
Last updated: 2026-10-29
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