How do I report a product?

Open the product, tap Report this product, choose a reason and send. The Pikbon team reviews the report.

Open the product and tap Report this product. Choose a reason, then tap Send report.

Before you start

• Log in. Without an account, you must log in first.

The steps

1. Open the product.
2. Scroll down below the buttons of the page.
3. Tap Report this product.
4. Choose the reason in the list.
5. Write more in Details, if you want.
6. Tap Send report.
7. Look for the message Report sent, thank you. Our team will review it.

The possible reasons

• Illegal or prohibited product (medicine, drugs, weapons...)
• Counterfeit
• Child safety
• Other

If it doesn't work

• You are sent to the login: log in, then start again.
• You have a problem with an order, not with the product: write to the shop in Messages.

Good to know

• Your report goes to the Pikbon team, who review it.

Frequently asked questions

Who sees my report?

The Pikbon team. They review it.

Can I report without an account?

No. Log in first.

What if no reason fits?

Choose Other and explain in Details.

Is it for a delivery problem?

No. For an order, write to the shop in Messages.

See also

• Read a product page
• Message a seller
• Returns and refunds

Last updated: 2026-10-30