# Delivery on Pikbon

> The shop delivers itself or uses a driver. Price and timing are agreed together: Pikbon does not set or collect them.

URL: https://www.pikbon.com/en/guide/livraison
Updated: 2026-10-29

Delivery is handled between the shop, the driver and you. Price and timing are agreed together. Pikbon does not set or collect them.

## How it works

1. You write your address (city, neighbourhood) when you order. Pikbon uses no automatic geolocation.
2. The shop delivers itself, or uses a driver.
3. The shop sees where the delivery stands: **We're looking for a driver**, **A driver is assigned**, **The driver has picked up the parcel**, **Delivered**, or **The delivery failed**.
4. When you have your order, tap **I received my order**. The shop can also tap **Mark as delivered**. The order becomes “Delivered”.

## Price and timing

- Pikbon sets neither the price nor the timing. You agree them with the driver or the shop.
- Agree from the first contact, in the Pikbon messaging. You keep a written record.

## For sellers and drivers

- The driver signs up on Pikbon. See “How do I become a Pikbon driver?”.
- The seller can pick a fixed partner for all orders, or offer each order to the available drivers.
- The delivery price is agreed between the driver and the seller.

## Example

You order shoes. The seller tells you “delivery 1,000 FCFA, tomorrow morning” in the messaging. You agree. When you receive your order, you tap **I received my order**. These figures are an example: each shop and each driver decide their own.

## Frequently asked questions

### Does Pikbon deliver itself?

No. Delivery is done by the shop or by a driver. Pikbon does not ship products.

### How much does delivery cost?

It depends on the shop and the driver. Pikbon sets no price and promises no timing.

### Where do I find a driver?

In **Find a driver**. The page works without an account and without a purchase.

## See also

- [Find a driver](https://www.pikbon.com/en/guide/trouver-un-livreur)
- [How to buy](https://www.pikbon.com/en/guide/comment-acheter)
- [Payment](https://www.pikbon.com/en/guide/paiement)