# I did not get my sign-in link

> No sign-in email? Check your spam folder, check the address, then tap Resend the link. You can also choose Continue with Google.

URL: https://www.pikbon.com/en/guide/lien-de-connexion-non-recu
Updated: 2026-10-29

The link comes by email. Check your spam folder first, then tap **Resend the link**.

## Before you start

- The link works for 5 minutes.
- It works only once.
- It is personal: do not share it.

## Steps

1. Open your email inbox.
2. Look for an email “Ton lien de connexion Pikbon · Your Pikbon sign-in link”.
3. Nothing there? Check your spam folder.
4. Check the address shown on the Pikbon screen.
5. Wrong address? Tap **Change email address** and type it again.
6. Wait for the countdown to end (30 seconds).
7. Tap **Resend the link**.
8. In the email, tap the “Sign in” button.

## If it does not work

- The screen says “Too many attempts. Wait a few minutes before asking for another link.”: wait a few minutes, then try again.
- The link no longer works? It is older than 5 minutes, or you already used it. Ask for a new one.
- Do you have a Google account? On the sign-in page, tap **Continue with Google**.
- Still nothing? Write to support@pikbon.com with the email address you typed. You can also write on the Pikbon WhatsApp channel.

## Good to know

- You did not ask for it? Ignore the email. Nobody gets into your account.

## Frequently asked questions

### The link does not work anymore.

A link works for 5 minutes and only once. Ask for a new one with “Resend the link”, or go back to the sign-in page.

### I typed the wrong address.

Tap “Change email address”, type the right address, then ask for a new link.

### Can I sign in without email?

Yes, if you have a Google account: tap “Continue with Google”.

## See also

- [Sign in to Pikbon](https://www.pikbon.com/en/guide/se-connecter)
- [Settings: where to find everything](https://www.pikbon.com/en/guide/parametres)